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Contact Us

Welcome to our contact page. At Books Point, we value our readers, collectors, and customers above all else. Every query — be it a simple “Do you have this title?”, “Can you create a summary for me?”, or partnership discussions could be an opportunity to build a lasting connection.

Our small but passionate team responds personally to all messages, offering genuine assistance and recommendations whenever we can. We aim to respond within 24–48 hours, though often much sooner during business hours.

We’d love to hear from you!If you’re searching for a rare novel, want to sell your own collection, or have a question about your order, Books Point is always happy to connect. We believe every message matters and thus, we’re here to make your reading journey smoother, one conversation at a time.

How to Contact and Reach Us

You can reach us in the way that’s most convenient for you.

Direct Contact Information

📞 Phone: +254 721 949 815
✉️ Email: hello@bookspoint.co.ke
💬 WhatsApp: +254 721 949 815 – Quick replies for book availability & orders
🕓 Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM (EAT)

Physical Address

📍 Ruaka, Kiambu County, Kenya
We primarily operate online, serving readers and collectors all over Kenya. Local pickups can be arranged upon request. Check out other areas near Ruaka that we serve…

  • RundaBooks Point Runda serves the whole of Runda – We are online and offer fast same day delivery of books for orders that come in before 6PM…

Follow Us Online: Stay updated on our latest arrivals, book reviews, and special offers by Joining our growing community of readers and book lovers. We are on social media…
📘 Facebook: @BooksPointKenya
📸 Instagram: @BooksPointKenya
🎥 YouTube: Books Point Kenya

Send Us a Message

Have a question or suggestion? Fill in the form below and we’ll get back to you soon.

Form fields (suggested):

  • Full Name
  • Email Address / Phone Number
  • Subject (Dropdown: General Inquiry, Order Issue, Book Request, Collaboration)
  • Message

Tip: Please include a book title or ISBN when asking about availability — it helps us respond faster.

📬 [Send Message]

Find Us Easily

If you’d like to visit or arrange a book pickup, you can find us in Ruaka Town, just off Limuru Road. We also offer our books to areas adjacent to Ruaka like Runda, Muthaiga, Gigiri, Kitsuru, Nyari, Westaland, Parklands, Kiambu Road, Gachie, Ndenderu, Muchatha, Banana Hills, among others. But these are not the only areas we serve, we indded serve Nairobi and the whole of Kenya as well…

Quick Help (FAQs)

How long does delivery take?

Orders within Nairobi are typically delivered within 1–2 days. Other towns in Kenya may take 2–4 business days.

Do you buy used books?

Yes, occasionally. You can send us photos or a short list of your books and we’ll let you know if we’re interested.

Can I request a specific title that’s not on your website?

Absolutely! Our book scout will try to source it for you from our local or international partners.

How do I track my order?

Once your order ships, you’ll receive the info and expected delivery times via an SMS or email.

Meet Our Team

We’re a small, book-loving team dedicated to keeping the joy of reading alive in Kenya.

  • 📚Eddy Kinuthia – Founder & Manager
    Passionate about books since 2011, Eddy oversees store operations, sourcing, and partnerships.
  • ✍️ Petronilla – Content & Book Reviews
    Handles our online book reviews, summaries, and social media storytelling — helping readers discover their next great read.
  • 🔎 James – Book Scout
    Finds and secures rare, out-of-stock, or customer-requested books through our supplier network.

“At Books Point, we’re not just sellers — we’re readers, collectors, and storytellers. Every book has a journey, and we’re glad to be part of yours.” Learn more about us and the Books Point Bookstore at large.

Let us talk

Thank you for visiting Books Point Bookstore — where stories live, and readers belong. We look forward to hearing from you, whether it’s a question, suggestion, or simple hello. 📚 Start a conversation today — we’re only a message away.

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