Privacy Policy for Books Point Kenya
Effective Date: November 2025
Website: https://bookspoint.co.ke
Company: Books Point Kenya
Books Point Kenya Privacy Policy Introduction
Welcome to Books Point Kenya! Your privacy matters deeply to us. We value the trust you place in our online bookstore and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data. By visiting or using our website – https://bookspoint.co.ke – you agree to the terms of this policy. If you have any questions, please contact us anytime at hello@bookspoint.co.ke
Who We Are
Books Point Kenya is an online platform that connects readers with affordable books across various genres — including used books, fiction, non-fiction, book summaries, author lists, digital books, and more. Our goal is to make reading accessible and enjoyable while ensuring that your personal information is handled with the utmost care and in accordance with the Kenya Data Protection Act, 2019.
Information We Collect
We only collect the information we need to serve you better. This includes:
a. The personal information that you provide
- Name, email address, and phone number (for contact and order processing).
- Shipping and billing addresses (to deliver your orders).
- Account details such as username and password if you create an account.
- Comments, messages, and reviews you post on our site.
- Uploaded files or images (e.g., profile picture, review photos).
b. Automatically Collected Data
When you browse our website, our systems automatically collect:
- Your IP address and browser user agent (for spam and fraud detection).
- Device information, browser type, and referral source.
- Pages visited, time spent on the site, and interactions (for analytics).
- Cookies and similar tracking technologies (explained below).
c. Payment Information
Payments are processed securely by third-party gateways. We do not store your credit/debit card details or mobile money details. All transactions are encrypted and handled through trusted payment processors compliant with industry standards.
How We Use Your Information
We use your personal data to:
- Process and fulfill orders, including shipping and delivery.
- Respond to inquiries, requests, or customer service messages.
- Manage your user account and preferences.
- Publish and manage your reviews or comments.
- Improve our website, services, and overall user experience.
- Send important updates, promotions, or newsletters (only if you opt in).
- Detect, prevent, and address technical or security issues.
- Comply with legal obligations and business requirements.
- We do not sell, rent, or trade your personal information to any third party.
Cookies and Tracking Technologies
Cookies are small files stored on your device that help us remember your preferences and improve your browsing experience.
We Use Cookies To:
- Keep you logged in to your account.
- Save your preferences, such as language or display settings.
- Recognize returning visitors for faster browsing.
- Track website performance and improve services using analytics tools.
Managing Cookies – You can accept, reject, or delete cookies from your browser settings. However, disabling cookies may affect the functionality of some site features (like checkout or login).
Comments and User-Generated Content
When you leave a comment or review, we collect the information displayed in the comment form along with your IP address and browser user agent string for spam detection. An anonymized version of your email address may be shared with the Gravatar service to display your profile image.
You can review Gravatar’s privacy policy here: https://automattic.com/privacy/. All approved comments are visible publicly alongside your name or chosen display name.
Uploaded Media
If you upload images to the website, avoid including EXIF GPS data — as visitors can extract location information from those files. We are not responsible for any personal information inadvertently shared through uploaded media.
Embedded Content from Other Websites
Our site may include embedded content such as videos, book previews, or images (e.g., YouTube or Goodreads).
Embedded content from other websites behaves exactly as if you visited those sites directly. These external platforms may collect data, use cookies, and track your interactions according to their own privacy policies. We encourage you to review their privacy policies separately.
Who We Share Your Data With
We share your data only with trusted third parties who help us operate our website and deliver services. These may include:
- Payment processors (for secure transactions).
- Email and newsletter services (for communication).
- Website hosting and security providers (for reliable site performance).
- Spam and fraud detection tools such as Akismet or similar services.
If you request a password reset, your IP address will be included in the reset email for security verification. All partners are bound by strict confidentiality and data protection agreements.
Data Retention
- We retain personal data only as long as necessary to fulfill the purposes outlined in this policy.
- Comments and reviews are kept indefinitely to recognize repeat visitors.
- Account information remains until the account is deleted by you or the admin.
- Transaction records are kept for tax and audit compliance.
- When data is no longer needed, we securely delete or anonymize it.
The Rights You Have Over Your Data
You have full control over your personal information. You may:
- Request access to the data we hold about you.
- Ask for correction of inaccurate information.
- Request deletion of your data (unless required by law to retain it).
- Withdraw consent for marketing communications at any time.
To exercise these rights, please contact us via hello@bookspoint.co.ke. We will respond within the timeframe required by the Kenya Data Protection Act, 2019.
Data Security
We take your data security seriously. Our website uses SSL encryption to protect transmitted data; we regularly update our systems and plugins to prevent vulnerabilities. In addition, access to personal data is restricted to authorized personnel only.
However, please note that no internet transmission is 100% secure. We continuously strive to maintain the highest security standards, but we cannot guarantee absolute security.
International Data Transfers
While Books Point Kenya operates in Kenya, some service providers (like email or hosting platforms) may process data outside Kenya.
We ensure such transfers comply with international data protection standards and that your data remains secure and confidential at all times.
Children’s Privacy Policy
Books Point Kenya does not knowingly collect personal information from children under the age of 18. If we learn that we have inadvertently collected such data, we will delete it immediately upon notification.
Legal Compliance
This Privacy Policy is governed by and interpreted in accordance with the Laws of Kenya, particularly the Data Protection Act, 2019.In the event of any dispute, we will first seek to resolve it amicably before pursuing other legal avenues.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business, technology, or legal requirements. Any revisions will be posted on this page with an updated “Effective Date” at the top. We encourage you to review this page from time to time to stay informed about how we protect your privacy.
Contact Us
If you have any questions, concerns, or requests about this Privacy Policy or how your personal information is handled, please contact us at:
Email: hello@bookspoint.co.ke
Website: https://bookspoint.co.ke/contact-us/
Phone: 0721 949 815
Location: Nairobi, Kenya
Summary
At Books Point Kenya, your trust is our priority. We collect only what’s necessary, use it responsibly, keep it safe, and respect your right to control your data. Thank you for being part of our reading community!